Privacy Policy

This policy applies to visitors and customers of www.dialmain.com, including people who create accounts, place orders, use Manual Checkout, purchase subscription or credit plans, or inquire about Done-For-You outbound services.

Depending on how you use Dialmain, we may collect:

• Account registration data — such as name, email address, password credentials (stored securely by our authentication provider), and optional profile details you provide.
• Business and lead-related data — company information, targeting criteria, uploaded lists or sheet connections, lead request details, and delivered lead files associated with your account.
• Order and billing records — plan selections, credit purchases, invoice or Manual Checkout request details, payment status, and related support correspondence.
• Payment information — when card or checkout payments are processed, payment details are handled by our third-party payment processors. Dialmain does not store full card numbers on our servers.
• Communications — emails, chat or support messages, consultation bookings, and other messages you send to us.
• Technical and usage data — approximate device/browser information, pages viewed, and similar diagnostics needed to operate and secure the service.

We use collected information to:

• Create and manage accounts
• Process lead requests, credit usage, and order fulfillment
• Handle subscriptions, Manual Checkout invoices, and payment status
• Provide customer support and service communications
• Send transactional notices (order updates, billing, security alerts)
• Operate, maintain, and improve Dialmain
• Detect abuse, enforce acceptable use, and protect the platform

We may send marketing or product emails where permitted. You can unsubscribe from non-essential marketing emails using the links in those messages or by contacting us.

We use trusted service providers to operate Dialmain. Categories may include:

• Authentication and database hosting (currently Supabase) for accounts and application data
• Payment processors (including Stripe when card checkout is enabled) to process payments securely
• Email and messaging providers for transactional and service communications
• Analytics (Google Analytics) to understand aggregate site usage
• Hosting and infrastructure (including Vercel) to serve the website and application

These providers process information on our behalf under their own security and privacy practices. We do not sell your personal information.

Dialmain may use cookies and similar technologies for:

• Essential session and authentication functions
• Remembering preferences needed to use the product
• Analytics (Google Analytics) to measure site performance

You can control cookies through your browser settings. Disabling certain cookies may affect login or product features.

Live-chat tooling (such as Tawk.to) may be enabled or disabled from time to time. When disabled, that chat script is not loaded.

We use industry-standard hosting and access controls appropriate for a SaaS application, including restricted staff access to production systems. No method of transmission or storage is completely secure. We work to protect account and order data, but we cannot guarantee absolute security.

This policy does not claim specific third-party security certifications beyond what our providers independently publish.

We retain account, order, and support records for as long as needed to provide the service, meet legal or accounting obligations, resolve disputes, and enforce our agreements. Retention length can vary by record type. If you want a specific retention timeline for your account data, contact us and we will explain what we can delete or retain.

Subject to applicable law, you may request access to, correction of, or deletion of personal information associated with your Dialmain account. You may also ask us to update billing contact details or close an account.

Some records (for example payment history needed for accounting or fraud prevention) may need to be retained even after an account deletion request.

To make a privacy request, email support@dialmain.com from the email address on your account.

Dialmain delivers B2B contact and business information intended for lawful sales and marketing use. Customers are responsible for using delivered data in compliance with applicable outreach, privacy, and telemarketing laws. Dialmain processes customer account data as described in this policy; customers remain responsible for how they use purchased lead data after delivery.

Dialmain is a business service and is not directed to children. We do not knowingly collect personal information from children under 16.

Dialmain may be accessed from multiple countries. By using the service, you understand that your information may be processed in the locations where we and our service providers operate.

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page will change when we do. Continued use of Dialmain after an update means you acknowledge the revised policy.

For privacy questions or data requests:

support@dialmain.com

Shaudan Tech Group LLC
Operating as Dialmain

Related: Privacy Policy · Terms and Conditions · Cancellation, Returns & Refund Policy · Ownership Statement · Contact